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LA Biz Journal: Venice’s funky vibe clicks with tech firms

Street Smart

Venice’s funky vibe clicks with tech firms

Venice’s 1350 AK building on Abbot  Kinney.

Photo by Ringo Chiu

Venice’s 1350 AK building on Abbot Kinney.

By Natalie Jarvey

Monday, November 29, 2010

The Abbot Kinney neighborhood in Venice has long been known for its laid-back atmosphere, distinctive shops and antique stores. But a spate of startups has found a home in the area, and now it’s becoming a center of tech and media.

At least five startups have launched there in the past few years, drawn by the neighborhood’s charms – and low rents. The miniboom has created a synergy of sorts: As the number of companies and their workers increase, several restaurants have opened to cater to them. That in turn draws more businesses.

“It’s a relaxed environment with amazing amenities within 100 feet,” said Todd Collins, vice president of sales and marketing of software company First Freight. “The restaurants and coffee shops make it a really dynamic, true community vibe down here that’s really attractive.”

Collins’ company, which provides management software to the freight and logistics industry, found a home in a colorful office at 1350 Abbot Kinney. The four-story white building, which tenants call 1350 AK, is also the site of three other tech startups and two business consulting companies that signed leases in the last year.

Santa Monica may be the center of the L.A. tech world, but the people who run the startups at 1350 AK said they’d rather be in Venice than among corporate high-rises and business parks.

“There’s a type of person who’s going to go to Third Street Promenade and a type of person who’s going to go to Abbot Kinney,” said Mark DiPaola, co-founder and chief executive of CheckPoints, a location-based iPhone app company that has a modern two-floor office at 1350 AK. “I’m more interested in that funky, eccentric person who will like Abbot Kinney. It fosters more creativity.”

But startups in Santa Monica say the area is a popular tech hub for a reason. Its central location makes it easy for employees and customers to access and the close proximity of so many companies fosters a close community of entrepreneurs.

“It’s all about location,” said Jason Nazar, co-founder and chief executive of Internet startup Docstoc. “When you’re looking to hire employees and bring people to the office, Santa Monica’s got prestige.”

Nevertheless, R Blank, chief technical offer at Almer/Blank, an interactive media company, said Venice’s location also helps build customer relations.

“It’s easy to get people out here,” Blank said of his warehouse office just off Abbot Kinney on Venezia Avenue. “We have a lot of clients who want to come to us because they want to visit Venice.”

Cheaper rent has also been a draw for some companies. The average price for office space in the West L.A. market, including Venice, is $3.72 per square foot, compared with $4.21 per square foot in Santa Monica, according to third quarter data compiled by Grubb & Ellis Co.

“Everybody’s thought about locating in Santa Monica, but the prices are so high,” said Collins, who moved into the building on Abbot Kinney about three years ago. “For startups, Venice is the ideal place.”

Restaurant revival

Many of the business owners live in Abbot Kinney and point out that it wasn’t always so attractive. Because of high crime rates in Venice’s rougher areas, there was some wariness attached to the neighborhood.

“When I first moved to Venice, it had a lot of crime and gang issues that were nationally known,” said John Plesnicar, who runs neighborhood blog AbbotKinneyOnline.com and moved to the area in 1989.

As crime concerns eased, entertainment companies began moving to the area, drawn by Venice’s reputation as an artists’ community. Blur Studio, a visual effects and animation company, set up shop on Electric Avenue in 1995 and many other companies followed. Psyop, a digital advertising company with headquarters in New York, opened its L.A. office near Abbot Kinney in 2008.

“In the 1990s, a lot of media companies moved from Hollywood to Santa Monica,” said Colleen O’Mara, chairwoman of the Venice Media District, which promotes the industry’s interests in the area. “But now we’ve seen them move south. They’ve been pushed out of Santa Monica because of the cost of rent and real estate.”

And where businesses go, restaurants follow.

Mediterranean restaurant Gjelina opened on the east end of the street in 2008 and high-concept Tasting Kitchen, which features a new menu every night, arrived in July last year. Chicago-based coffee bar Intelligentsia also opened a location on Abbot Kinney last summer.

Longstanding restaurants have also benefited. Hal’s, which opened in 1987, has become a popular takeout option.

“I joke with them that sometimes at lunchtime it looks like Burger King because they get all these to-go orders for people working in their offices,” said Carol Tantau, chairwoman of the Abbot Kinney Merchants Committee for the Venice Chamber of Commerce and owner of boutique Just Tantau.

Another element of Abbot Kinney’s revival is the arrival of high-end shops such as Jack Spade. The New York menswear designer opened a store in one of the street’s 1960s Craftsman bungalows in May.

DiPaola of CheckPoints said the new restaurants and shops have transformed the once-quiet street. He founded his first startup in 1350 Abbot Kinney in 2003 but outgrew the space in 2007, moved out and sold the company. When he returned to the same office to start CheckPoints, he noticed how much the area had changed.

“It’s gotten a little more fancy,” he said. “Abbot Kinney is starting to get to a critical mass where it can support more restaurants and shops.”

First Fridays

Most shop owners attribute the recent popularity of Abbot Kinney to its monthly event, First Fridays, which started in 2008 with a handful of shops. The first Friday of each month, store owners stay open late and give out wine or hors d’oeuvres to customers.

First Fridays got off to a slow start, but recently grew popular – perhaps too popular. As attendance has grown, so have the crowds. Some businesses are complaining.

“We were trying to bring more business to the street,” Tantau said. “Now it has a reputation as a party night. We’d like it to go back.”

With more visitors to the street, Abbot Kinney has faced a number of other problems, among them parking.

“It’s gotten really bad in the past two years. I have customers who drive around for 20 minutes looking for parking,” said Blank of Almer/Blank.

Area rents have also begun to rise, especially on Abbot Kinney. Blank said the parking problems and rising rents eventually could even drive him to move his company out of Venice.

But for many other companies, Abbot Kinney is just starting to have the growth they’ve been waiting for. With so many technology and media companies moving into the area, they’ve formed their own small startup community.

Matthew Burgess, founder of Formation Solutions, which helps startup businesses incorporate and is also housed at 1350 AK, has started a blog to engage this community of entrepreneurs. Through VeniceEntrepreneur.com he organizes dinners and get-togethers for them.

He said he’s excited by the number of startups that have moved to the area in the last two years. He expects that number to grow.

“Santa Monica gets a lot of attention because there’s a lot of great activity going on for startups,” Burgess said. “But I’m starting to see that kind of energy right here in Venice. It’s building momentum. It feels great.”

© 2010 Los Angeles Business Journal | (323) 549-5225 | Privacy Policy

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How to Raise Capital: Part I

Launching a new business requires much skill and preparation. Entrepreneurs may not have the resources to raise capital in order to market their new business ideas; therefore, some great business ideas never become commercialized. This is a common dilemma that many entrepreneurs face. They often speculate about how to raise capital and same time, are unsure about how their startup will have the needed financial security to properly stay on track. Before a new business owner can raise capital for their startup, they must first identify the different sources of funding, find one that is most compatible with their needs, and then meet the given criteria of the investor or bank. These crucial steps can mean the difference between having the opportunity to successfully raise capital and leaving their new business ideas behind.

Research

Entrepreneurs are encouraged to first investigate their funding options and conduct comprehensive market research to fully understand their potential targeted consumer base and any major competitors. Such information can be readily available both online and offline.

The internet has become the fastest and most efficient means by which a new business owner can perform market research and find out ways to raise capital. One important website to visit is the Small Business Administration (SBA) (www.SBA.gov), which can provide the necessary facts and resources needed for starting their new business. Every entrepreneur should take advantage of this valuable online resource so that they can become aware of all the different types of funding available. They will also be able to learn about how to meet the desired criteria in order to effectively raise capital for their new business.

Offline resources

In addition to online resources, new business owners can also visit the public library or read through the local newspaper to find out more information on how to raise capital. The prospective business owner can also speak to successful entrepreneurs who have experience in the field. Since experienced entrepreneurs have been through this process already, they can provide a wealth of information to the new business owner. The entrepreneur can also build a network of contacts through them, receive constructive advice, and find out how they can raise capital for their new business. Every entrepreneur can greatly benefit from an experienced business owner’s wisdom, further giving them a leading advantage to raise capital.

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Tech Trends: Small Business Trends for 2010

Part 1: Cloud Computing

Over the last decade, technology has transformed the world of business in profound ways and 2010 has been no different.  From the advent of cloud computing for businesses to the continued proliferation of mobile commerce to the maturation of social networks, 2010 is providing increased opportunities for businesses to create efficiencies through technology.

As technology continues to dominate our personal lives, integrating innovative technologies into traditional business models has become more difficult. Effectively leveraging these technologies requires a unified strategy and implementation process, but if done correctly, can lead to a significantly enhanced customer experience, increased sales and a more targeted sales & marketing effort.

The question is – How?

  1. Cloud Computing

The adoption of cloud services and cloud infrastructure will allow businesses to increase productivity faster.  Cloud services provide open capabilities available through open API’s or direct access. Everything from Salesforce.com to Twitter’s open APIs to Google maps fall in the realm of cloud services.

With the exciting competition going on in mobile brought about from the success of the iPhone and the introduction of Android, we are going to see mobile be a standard part of your Web application development. The days of it being nice to have budget for such efforts are gone. Not only will a cool iPhone application bring marketing value, it’ll bring power users—just the zeitgeist you want to tap.

We know for a fact that the most successful brands in 2010 will be the social brands with social voices operating in real-time. The notion of social voices implies real people participating, talking and guiding consumers on behalf of their companies in an engaging and conversational manner across every consumer touchpoint, digital or traditional. But a social voice alone is not going to be enough. A key ingredient will be working in real-time across the spectrum. That means real-time in terms of the campaigns that are launched and executed, the miniapplications that are developed and pushed out, the products launched in response to changing needs, the targeted consumers and the customer services offered.

Cloud services are a necessity to deliver on the promise of social brands. You simply cannot launch a digital product, run an online marketing campaign cost effectively or reach new users quickly unless you are using cloud services. Nor can you integrate your own marketing efforts into the broader social Web without leveraging cloud services in the same way as Facebook, Twitter and LinkedIn. Why? Because once integrated, these social applications can drive immense traffic to your digital product, Website or microsite when you least expect it, resulting in you needing to scale your infrastructure up quickly and roll out new features to capitalize on the increased attention.

Social brands will know how to leverage technologies like Facebook Connect to drive traffic and eyeballs to the brands. Open APIs will help brands get their word out on platforms like Twitter. Building small distributed applications will make sure people interact with your brand anywhere they are, whether it’s on an iPhone, Android or HP Printer. While these social cloud services are broad and far reaching, you do need to proceed with caution.

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Mobile Piracy Debate

Over the past few months, the debate over privacy and its role in the continued evolution of information technology has been reinvigorated. To some extent, the controversy isn’t new, nor is it surprising. Whenever there’s disruption in the market and the boundary conditions are tested, there’s going to be consternation.

It’s also clear that if the mobile industry isn’t proactive in addressing consumer privacy head-on from a technical, business, education and compliance perspective, there will be a strong push to pressure the government to regulate an opportunity that hasn’t fully blossomed yet — and in the process, hamper its evolution.

In the digital economy, trust is the bedrock of the relationship between consumers and brands. Privacy is about the perception of control and transparency. While we expect corporations to roll out terrific products, any direct interaction with them should assume that our private information is not up for sale (at least not without explicit authorization). Any damage to that trust can not only destroy a brand’s reputation but open it up to lawsuits, government oversight and legislation.

Yet the mobile ecosystem, like that of online, has failed to take the issue of privacy as seriously as it should. The best way to address the issue of privacy is by ceding “control.” Only by giving customers the ability to determine when, how and who can access their data can the various facets of consumer privacy be adequately addressed. The more control customers have over managing their privacy, the more willing they’ll be to share their tastes, intent and desires — both explicitly and implicitly.

Mobile provides unprecedented capability and opportunity to personalize and target, to make every message and impression count. What it doesn’t provide is a way for customers to control what comes to them via tools they can access with the touch of a button or a finger. After all, one might be only interested in food- and beverage-related promotions and advertisements during the lunch hour or on vacation and will consider them an intrusion and/or ignore them in out-of-context situations.

Companies should work diligently to design their mobile campaigns around the following basic rules:

  • Be transparent
  • Listen to your customers
  • Give them control and access
  • Put strong policies, procedures and technology in place
  • Be aware of local laws/customs and cooperate/educate regulators
  • Provide value — in the form of savings, convenience, efficiency, timeliness or social currency
  • Ensure your partners adhere by the same principles (for example if users expunge personal data from your site, the relevant data should get deleted from your partners’ databases, too)

Another thing to keep in mind is that privacy requirements are going to be as diverse as the consumers using mobile services. Some will demand absolutely no leakage of information while others will care less. Some will like a simple on/off switch that controls privacy across applications and services with a touch of a button. Others will prefer 1,000 granular options to manage how their lives are shared and will get upset if their experience isn’t personalized to the nth degree. Solutions should address this wide array of requirements and not segment all users into one.

The mobile industry also needs to educate its consumers about sharing, privacy and advertising. Its various members need to work much closely together — warring factions only impedes progress. Finally, it needs to put forth effective enforcement strategies to weed out bad actors (and make sure its industry stalwarts aren’t the ones violating its guiding principles).

The mobile medium provides context, immediacy and personalization and a way to blur the line between ads and relevant, useful information that users can embrace. The winning solutions will be the ones that empower user privacy, not abuse it. Our focus should be to turn privacy into a competitive advantage, not a barrier.

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Utilizing Social Media for Medical Practitioners

As the prolific growth in social media has brought our world together in ways never thought possible, medical practitioners have not yet fully embraced social media to drive sales, referrals and to establish a local or national expertise.

Below you will find an overview of strategies that can be implemented cost-effectively to drive patient acquisitions, while increasing your practices exposure online.

Medical Professionals are Slow Adopters to Social Media

Social media is made up of many websites, strategies, processes and more, but at its core is the ability to directly connect with your target audience in a compelling way each day. Social media is word of mouth at its finest, but without a well thought out strategy, success rates will suffer. An action plan helps you organize your campaign more effectively. You need to address certain topics, such as how long do I want to spend each day on social media and what role do I want to take? What strategies do I feel will add the most value to our target audience? How can I give back to the community? An action plan should have clearly defined goals that enable you to run a highly effective and efficient campaign. (more…)

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